Privacy Policy

Crown Capital LLC Powered by E Mortgage Capital ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (www.crown-capital-llc.com) or interact with our services.

1. Information We Collect

We collect information that you voluntarily provide to us when you communicate with us via our chat widget, phone, or email. This may include:

• Personal Identification Information: First and last name, email address, and phone number.
• Communication Records: Details regarding your corporate inquiries, consultation requests, and customer service interactions.

2. How We Use Your Information

We use the information we collect strictly to operate our business and provide you with requested services. Specifically, we use your data to:

• Respond to your inquiries and provide customer support.
• Send you requested documentation, meeting links, or service updates.
• Communicate via SMS/text messaging regarding your account or consultation schedule, provided you have opted in to receive such communications.

3. Information Sharing and Disclosure (A2P 10DLC Compliance)

We value your privacy and maintain strict policies regarding the sharing of your personal information. We do not sell, rent, trade, or otherwise share your personal information, including mobile phone numbers and SMS opt-in consent data, with third parties or affiliates for their marketing or promotional purposes.

We may share your information only under the following limited circumstances:

• Service Providers: We may use third-party platforms (such as our CRM software) solely to facilitate our own internal communications with you. These providers are bound by strict confidentiality agreements and are prohibited from using your data for any other purpose.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. SMS/Text Messaging Policy

By providing your phone number, you consent to receive SMS communications from us regarding your inquiries. You may opt-out of these communications at any time by replying "STOP" to any message you receive. For assistance, reply "HELP". Data obtained through the short code program will not be shared with any third parties for their marketing reasons/purposes.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal information held by us. If you wish to exercise these rights, or if you wish to withdraw your consent for communications, please contact us using the details provided below.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Website: www.crown-capital-llc.com